Digital Trading LTD > Case Studies

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Custom quoting and feedback application

Web / Software

Project Overview:

Commercial Bird Control (CBC), a leading expert in bird control across the UK, has been successfully securing numerous projects with their tried and tested quoting process. Their comprehensive quotes enable potential customers to make informed decisions easily.

CBC's current method of generating quotes through email and document templates is time-consuming and needs a centralised approach. To overcome these challenges and create a bespoke solution that aligns perfectly with CBC's unique quoting process, they turned to us.

“Bart and his team have been amazing. They understood our specific needs and took time to understand our business which really helped. His ideas and ways to work around certain elements is fantastic and has resulted in a software completely bespoke and perfect for our needs.”

Joe Trotman, MD Commercial Bird Control

Our Solution

Thanks to the custom quoting and feedback application, CBC now enjoys a standardized and efficient approach to interacting with customers, regardless of the manager in charge of a particular job. This uniformity facilitates seamless job coverage during holidays, as well as easy access to all agreements and feedback within the tool. The negotiation process becomes more transparent and well-documented, ensuring nothing is lost in translation.

With CBC experiencing rapid growth and recruiting new team members, the application proves invaluable in quickly familiarizing them with the refined quoting process. Its intuitive interface significantly reduces training time and the required skill level for new hires.

The developed system yields substantial time savings, shaving off several hours per quote, which quickly recoups the initial development investment. As a result, CBC can now handle more business with the same workforce, further enhancing their market position and profitability.

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MEET THE TEAM WHO DELIVERED IT

Bart

Bart

Managing Director

Bart is our resident ‘Man With The Plan’, as well as being the shining face of Digital Trading he organises the team, sets workloads, takes part in meetings, replies to support tickets and all around keeps the company running like a well-oiled machine. When he’s not greasing the wheels of Digital Trading and overseeing the business… well... he's usually asleep! Bart’s dedication to keeping the clients happy makes him an instant hit with many of our patrons and his vast years of experience in both development and project management make him the ideal person to plan and build up ideas from original scopes to the final product.

Paul

Paul

Senior Developer

Paul is our senior code monkey having worked tirelessly for the last 10 years in front of computer screens filled with long lines of programming code; occasionally we let him out of his cage for some fresh air and sunshine. He’s often found diving into the dark recesses of application source code armed with client specifications and the “keyboard of might” to defeat bugs and the evils of spaghetti code. He enjoys the R&D side of application development and if it’s not immediately obvious, Paul is a massive geek who loves anything technical, Sci-fi or fantasy related! One of his greatest achievements was building the backend system for the eWater taps, a huge challenge due to the technology in Africa. Visiting The Gambia to help the rural communities get continuous access to fresh water was an unforgettable experience.